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Tech Support Trouble

 I'm trying to pay off my credit card bills, and instead of pay by phone, I get transferred to Support Representative. Every time. And every time, I get thickly accented person, which I assume is Indian by the accent. Trouble is, I have trouble understanding them.

I tried 6 times already. I keep having trouble understanding what they're saying. Mind you, each representative said their name and id number. I never understand any of their names and only managed to write down one id number: 101912792. There are other numbers such as 961315900 and 12271302, but I'm sure I got those wrong.

I just don't see why there's no system in place that basically ensures minimum acceptable performance. There's such a thing called TOEFL (Test of English as Foreign Language), so that customer service can service customer. 

Oh, well, I guess I'll have to write off Citibank and get something else. There's really no reason why you would make it hard for people to settle their bill, after all. All good business will want to easily get paid. 

Stansport Lantern

 

This is a high resolution rework of ballpoint pen art posted on May 5th of this month. Strangely enough, I like the rough sketch better! I shouldn't have spent the time redrawing it.

Liz Upton of Raspberry Pi

 

Ballpoint pen art. I'm afraid it's unfinished. Sorry. The original photo is from Raspberry Pi website https://www.raspberrypi.org/

Drawing of Liz Upton.

Eben Upton and his Raspberry Pi

 

An ballpoint pen art rendering of Eben Upton holding a Raspberry Pi. Reference photograph is taken from the website https://www.raspberrypi.org/

Drawing Stansport Lantern

 

Stansport Lantern. Quick sketch with ballpoint pen. I actually prefer the rough sketch to extremely accurate life drawings.