Sunday, August 8, 2010
Workplace violence
Beer delivery truck driver went on rampage, killed 8, self. Insane Murderer or Vigilante Justice?
1. He never had trouble before.
2. There are accusations for racial harassment/discrimination
3. No incidents are filed with workplace/union/government agency (except noted below)
4. Some of the dead are accused harasser.
5. He was about to get fired for alleged stealing
6. He called 911 detailing the incident before killing himself (the government agency incident report)
I don't have all the details, and so will not judge either way, but I think these facts are true:
1. Worker is harassed, bullied, etc
2. Top Management/Owners are actually nice guys who don't allow harassments in workplace
3. Stealing is allegedly done by such worker, as reported by low-ranked manager/union
4. There is a discrepancy between Owner perception (as presumably reported by middle management) and operational reality.
My opinion:
And it is just an opinion, since I do not have all the details,
This reminds me of sexual harassment cases that was highlighted way back in 1990s. It was huge back then, so if you've been awhile, you can't miss it. I'm guessing the middle management/supervisor type are young people who either ignorance of such issue, or incompetents who cannot draw the parallel between the two. Specifically, THE VERY PEOPLE WHO ARE SUPPOSED TO STOP AND REPORT THE CRIME, ARE THOSE WHO DO THE CRIME!
The bosses provide reports to top management, right? The report would detail operational effects, employee problems, concerns and so on. When the boss sexually harassed the secretary (worker), will that get reported? Not likely. Most likely the boss will say that it's just "harmless fun", and then keep doing it. The boss keeps having fun, while the worker fumed, stressed out, and finally quit. And the cycle repeats, since the boss would obviously have the power to choose hiring candidates.
Unless the top management provides a way for the worker to bypass middle management, the only way top management know that there is a problem is through sexual harassment lawsuit. That is a lose-lose situation. The company loses in fines, the worker loses in career. Who wants to hire a trouble maker? The heavy-handed sexual harassment education in the 90s, highlighted the dire consequences that can result from such incidents.
But harassments are harassments. It can be sexual, racial, class, or anything. The point is, does the company condone such action? Of course not! That would be stupid. A lot of time, the harassment occurred without top management's knowledge. It is in my opinion that the owners of the beer delivery place are decent people, and that they truly did not know. But they should have! That is communication failure, and communication skills are necessary part of management skill set. Which means, that this incident happened because there is management failure.
Just my opinion, nothing more.
And now for my rant: It is not unheard of for bad management to provide false report to paint a worker as "bad". I made it a policy to leave such companies quickly, regardless to whom it was done. If you want to win, you have to surround yourself with winners. Bosses who provide bad reports are losers who cannot grasp reality. Good workers will not tolerate that and will leave. That leaves bad workers who in truth would be less concerned about profitability, and more about political survival. And the company will enter death spiral, where bad decisions cause more good worker to depart, leaving more bad worker to make bad decision and so on.
Ask yourself this: Do people in your department worry about maximizing income? Increasing revenue? Gaining marketshare? Profitability? Or do they worry about how to cut expenses to the barebone? Reducing worker's comp to a minimum? Survive yet another economic downturn? About how mistakes really hurt the company? If it's the former, that's good. If it's the latter, that's bad, and you should try to change the negative, crisis management technique to a more positive one.
I think it would help that if you fire people a lot, that you advise them that there are methods of resolution, other than arbitration that will favor a company or killing people. Although the word "lawsuit" can be expensive, the cost of human live is much more so.
A few questions:
1. What was stolen? It's a beer delivery place, mostly warehousing. There's nothing valuable in there!
2. Why forced resignation? No warning/disciplinary action for first offense? Sounds harsh treatment to me.
3. How come a trouble free worker suddenly became troublesome worker when he comes to this company?
4. Why does the worker feel that killing people, instead of suing for wrongful termination, a better solution? Did the company representative made any threat regarding such lawsuit?
5. How is the turnover rate? Are workers happy or stressed out?
6. Just how exactly do you evaluate management competence, anyway?
Friday, July 30, 2010
Know it all
- sign on the wall
Sunday, July 25, 2010
Striped Prairie Dog?
There are some lines or stripes from head to tail, 5 to 7 of them, I couldn't count precisely. The stripes looks something a skunk have, except that it's black on tan, and they cover the whole back. Furthermore, there are blank dots on the stripes, all along the stripe, neatly arranged.
When the creature finally went back, I saw another one standing by a post. What a peculiar creature!
I've never seen such a creature before. How did that come into being? All others I've seen have plain backs.
Visions of newly found species jumped into my head.
Travel Trouble in Quincy, IL
My truck has developed odd vibration I can feel through the clutch, so I took it to the shop. "So, will it be about 2-3 hours?" I asked. "2-3 hours?", they said, "It's going to take all day!" Oops. I guess I'm going to be stuck here for a while. They're being nice about it as it usually a 2 day job.
I set out to get something to eat, but I was early. The hard working McDonald gets my money, not because they're delicious, but because they're available. I'll get something nice later in the afternoon.
The car died, BTW. It was an old Mercury car, painted dark red. No indicator on the transmission stalk. The driver side does not open. The button for headlights is nowhere to be found. And the car died on me next to McD.
As I was pushing the car off the road, a young sprighty lady ran over and helped me pushed. This was embarassing enough, but then came an OLD lady and helped us push. Okay, note to self: Never buy a car that you cannot push by yourself!
I was planning to go somewhere else, but decided to just go back immediately. I gunned the engine all the way back.
Tuesday, July 20, 2010
Thursday, June 17, 2010
Oregon Trail
At Eugene Oregon. Went through the mountain on Route 126 yesterday. Was pretty nice, with all the trees. I do wonder about smog in the mountain, though. It's as if the smog from the mainland all drifted to be concentrated thru the mountain peaks.
Saw Pacific Hikers Trail. A big tree lit with Christmas lights. Overall, nice and cold. I used my raingear as jacket, as I left my fleece at home.
Tuesday, June 15, 2010
Garden of Eden
Everytime I pass through Idaho, I stopped here. I84x182. Who else has a big snake on a tree in their food court?






